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How long do I need to wait for a refund?
The time it takes for any refund to appear on your credit card comes down to whether or not the transaction in question has been settled.
The process of a transaction settlement may take up to 24 hours. Whenever a credit card transaction is refunded within the first 24 hours after its initiation, it becomes a void. In this case, the full refund should appear on your credit card within the next 2 business days.
Important: You will not see a separate refund transaction in case of a void as the refund is issued a short time after the original charge and before any funds are transferred from your bank to our payment processor.
Vice versa, if a transaction is refunded later than 24 hours after its initiation, the money removed from your credit card will be transferred back. In such cases, the refund should appear in your bank account within the following 5-10 business days.
Please note that depending on a bank, it can take more time for a refund to show up on your credit card (up to 30 days). This information can be confirmed with your issuing bank only.
